Effective Date: 01/11/24
Welcome to Time Saver VA (“we,” “our,” “us”). By accessing or using our website and services, you agree to comply with these Terms and Conditions. Please read them carefully. If you do not agree with any part of these terms, you must refrain from using our services.
1. Definitions
- Services: Refers to the virtual assistant and related services provided by Time Saver VA.
- Client: Refers to any individual or entity using our services.
- Agreement: Refers to these Terms and Conditions and any additional agreements between the client and Time Saver VA.
2. Use of Services
2.1 Eligibility: You must be at least 18 years old to use our services. By using our services, you confirm that you meet this requirement.
2.2 Accuracy of Information: You agree to provide accurate and complete information when engaging our services. Failure to do so may result in the termination of your account or services.
2.3 Prohibited Activities: You may not use our services for any unlawful or unauthorised purposes, including but not limited to:
- Engaging in fraudulent activities.
- Violating any applicable laws or regulations.
- Interfering with the operation of our website or services.
3. Service Terms
3.1 Scope of Services: The specific tasks and responsibilities of your virtual assistant will be outlined in the agreement provided prior to the commencement of services.
3.2 Modifications: We reserve the right to modify our services at any time. Any significant changes will be communicated to you in advance.
3.3 Performance: While we strive for excellence, we cannot guarantee specific outcomes or results for tasks performed by our virtual assistants.
4. Fees and Payments
4.1 Pricing: All fees for services will be outlined in your agreement. Fees are subject to change with prior notice.
4.2 Payment Terms: Payments are due in accordance with the agreed-upon terms. Late payments may incur additional charges.
4.3 Refunds: Refunds will be provided only as outlined in your agreement or at our sole discretion.
5. Confidentiality and Data Protection
5.1 Confidentiality: We respect the confidentiality of your information and will not disclose it to third parties except as required by law or with your explicit consent.
5.2 Data Protection: We comply with applicable data protection laws. For details on how we handle your data, please refer to our Privacy Policy.
6. Intellectual Property
6.1 Ownership: All materials and content created by Time Saver VA as part of the services remain our intellectual property until full payment is received. Upon payment, ownership transfers to you.
6.2 Restrictions: You may not reproduce, distribute, or resell our content or services without prior written consent.
7. Limitation of Liability
We are not liable for:
- Indirect, incidental, or consequential damages arising from the use of our services.
- Delays or failures caused by factors beyond our reasonable control.
Our total liability is limited to the amount you have paid for our services in the preceding 12 months.
8. Termination
8.1 Termination by Client: You may terminate the agreement by providing written notice in accordance with the terms outlined in your agreement.
8.2 Termination by Time Saver VA: We reserve the right to terminate the agreement immediately if you breach these Terms and Conditions.
9. Governing Law
These Terms and Conditions are governed by the laws of UK law. Any disputes will be subject to the exclusive jurisdiction of the courts in the United Kingdom.
10. Changes to Terms and Conditions
We reserve the right to update these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of the revised terms.
11. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us:
Address: Suite 2, 666 – 686 London Road, Westcliff, Essex, SS0 9HQ
Email: info@timesaverva.co.uk
Phone: 01702 904876